Cancellation Policy

Cancellations are accepted up to 2 hours before your arrival.

It is necessary to inform us by email or from the contact form about the cancellation intention so that we can proceed with the refund process on your card.

The amount of the charge will be refunded to your card.

It will usually take up to 2 days for the amount to appear on your card.

Refunds are strictly the same as the charge.